Help Center

Short guides, common questions and how to reach us.

Finding businesses

Search by name, service or plain language. Filters cover OBU and Verified, Open Now, Top Rated and Nearby.

Saving and messaging

Tap the heart to save a business. Messaging, booking and reviews need an account.

Deals and events

Deals and events update daily and always show the business behind them.

Is Jerva free?

Yes. Browsing, searching, saving and messaging are free for customers.

What does OBU mean?

OBU stands for Owned By Us. It marks businesses owned by members of the community.

How do listings get verified?

We check ownership documents, a live business address or a licence before a listing shows the Verified badge.

Can I add my business?

Yes. Start in the 2V dashboard and complete the onboarding steps.

Contact support

Use the feedback form in Settings to report a problem, or email support@jerva.app from the address on your account. Most requests are answered within one business day.